• Definitely NOT an authorized Lucent® Dealer!
  
• Scores of accumulative years of experience in
  Tech Support and Service on Lucent® systems.
  
• Immediate Response - 24-hours a day, 7-days
  a week (not just 8-to-5, Monday thru Friday).
  
• Single point of contact for PBX, Network Services,
  and any peripheral device vendor issues. We accept
  your problem as ours until complete resolution.
  
• Immediate Disaster Recovery, including off-site
  storage of software translations for recovery
  within hours, not days.
  
• 50% to 60% cost reduction for labor and hardware.
  
• 20% cost reduction for Maintenance Agreements
  with no additional exposure. You pick your Service
  Company! WMA or Lucent® or whomever you choose!
  Complete AUDIX® support and maintenance.
  
• Call Center support for Vectoring, EAS, BCMS,
  setup and ongoing operations.

The principals and key personnel at WMA are former AT&T®/Lucent® employees, ranging in expertise from Tier-III Engineering to Technical Support Specialists to Software Applications Specialists to Management to Technicians. WMA operates a complete RMATS (Remote Maintenance, Administration & Test Service) support center, offering lost password recovery to software "blowbacks" and all the things in-between with the one exception of software licensing - only Lucent®
can offer that.

• Offsite Storage of
  software translations.
  
• Reporting accepts actual problem, not just the fact
  there's an alarm…we know exactly what the problem is
  the moment it happens!
• Pager notification to the person(s) you choose, with
  actual problem identified.
• Tech Support any time
  of day… or night.
• True consulting driven
  by conscience, not
  marketing strategies.
• DISASTER RECOVERY
  BUILT IN!